What We Do

Your Consumer Rights

The Competition and Consumer Protection Commission (CCPC) is the statutory independent body responsible for, inter alia, the promotion of consumer rights and the enforcement of consumer law.

The CCPC provides information on consumer rights and personal finance including inter alia buying goods, faulty goods, shopping from home, rules on pricing, services and contracts, mobile phone contracts, buying a home, finding a solicitor, scams, cancelled flights, insurance, banking, mortgages.

The CCPC enforces a wide range of consumer protection laws, including laws on deceptive trading practices (including unfair, misleading and aggressive), consumer credit, package travel, unfair contract terms, timeshare, consumer safety (mandatory standards), food labelling, textile labelling, unit pricing and price displays.

Contact

The Competition and Consumer Protection Commission,
Bloom House,
PO Box 12585,
Railway Street,
Dublin 1

Reception: +353 1 402 5500

Consumer Helpline: 1890 432 432 / +353 1 402 5555

Media queries: 353 1 703 8600

Website:  www.ccpc.ie

Information for consumers relating to other areas: Useful links for consumers

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